The systematic approach to assessing and enhancing the quality of services, processes, and outcomes within an organization or system. The goal of QI is continuous improvement to ensure better patient outcomes and organizational efficiency.

Continuous Improvement:

The ongoing effort to enhance processes, practices, and systems incrementally over time. Continuous improvement is a core principle of quality improvement methodologies.

Performance Metrics:

Quantifiable measures used to assess and monitor the performance of processes or services. These metrics provide a basis for evaluating the effectiveness of quality improvement initiatives.

Root Cause Analysis:

A method used in quality improvement to identify the underlying causes of problems or errors. It involves tracing issues back to their origin to implement corrective actions.

Lean Methodology:

A quality improvement approach that focuses on eliminating waste, optimizing efficiency, and improving overall value in processes. Lean methodology is often used in healthcare to enhance patient care delivery.

Six Sigma:

A data-driven quality improvement methodology aimed at reducing defects and variation in processes. It uses statistical analysis to identify and eliminate sources of errors or inefficiencies.

PDSA Cycle:

An iterative model used in quality improvement, standing for Plan-Do-Study-Act. It involves planning a change, implementing it on a small scale, studying the results, and then acting on those results to make further improvements.

Benchmarking:

The process of comparing organizational practices and performance metrics to those of industry leaders or best practices. Benchmarking helps identify areas for improvement and sets performance standards.

Patient-Centered Care:

A quality improvement approach that prioritizes the preferences, values, and needs of patients. It involves engaging patients in decision-making and tailoring care to individual preferences.

Team-Based Collaboration:

The collaboration of multidisciplinary teams in quality improvement initiatives. Team-based approaches leverage the diverse skills and perspectives of individuals to drive meaningful change.

Culture of Safety:

A workplace environment that prioritizes safety, learning from errors, and promoting open communication. Cultivating a culture of safety is integral to quality improvement in healthcare.

Triple Aim:

A framework in quality improvement that focuses on three goals: improving the patient experience, enhancing population health, and reducing per capita healthcare costs. The Triple Aim is a key principle in healthcare transformation.