A healthcare approach that prioritizes the individual needs, preferences, and values of patients, involving them as active participants in their own care.

Empathy:

The ability of healthcare providers to understand and share the feelings of their patients, fostering a compassionate and patient-centered approach to care.

Shared Decision-Making:

A collaborative process where healthcare providers and patients work together to make healthcare decisions, taking into account the patient’s values, preferences, and the best available evidence.

Cultural Competence:

The ability of healthcare providers to understand, respect, and effectively communicate with patients from diverse cultural backgrounds, ensuring patient-centered care for all individuals.

Health Literacy:

The capacity of individuals to obtain, process, and understand basic health information, empowering them to actively participate in their own healthcare and make informed decisions.

Patient Engagement:

The involvement of patients in their own care, encouraging them to actively participate in decision-making, set goals, and manage their health.

Holistic Care:

An approach that considers the physical, mental, emotional, social, and spiritual aspects of an individual’s well-being, promoting comprehensive and patient-centered healthcare.

Patient Experience:

The sum of all interactions and perceptions a patient has with the healthcare system, encompassing the quality of care, communication, and overall satisfaction.

Patient Advocacy:

The active support and representation of a patient’s rights, needs, and preferences by healthcare providers or designated advocates, ensuring patient-centered care.

Patient Navigation:

Assistance provided to patients in navigating the complexities of the healthcare system, helping them access and coordinate care in a patient-centered manner.