Quantifiable measures used to assess and evaluate the performance, effectiveness, and outcomes of processes, products, or services in various industries, including healthcare.
Specific metrics identified as critical for measuring the success of an organization or a particular process. In healthcare, KPIs often serve as key quality metrics.
Metrics that assess the results or impact of a particular healthcare intervention, treatment, or process on patients’ health or well-being.
Metrics that focus on the steps taken during healthcare delivery, indicating the adherence to established protocols and best practices.
Metrics that assess the resources, facilities, and organizational elements in place to support the delivery of healthcare services, influencing overall quality.
The process of comparing an organization’s performance metrics to those of industry leaders or best practices, providing a basis for identifying areas for improvement.
Metrics that consider the level of risk or complexity involved in patient care, providing a more accurate assessment of performance in diverse patient populations.
A metric that measures patients’ subjective experiences and perceptions of the healthcare services they receive, reflecting the quality of their interactions with the healthcare system.
The percentage of patients who return to the hospital within a specified time frame after discharge. A lower readmission rate is often an indicator of effective care.
The percentage of patients who follow prescribed treatment plans and recommendations. High adherence rates are associated with better health outcomes.
The percentage of patients who die as a result of a particular condition, procedure, or treatment. Mortality rates are crucial indicators of healthcare quality.